Frequently Asked Questions
Frequently Asked Questions
What currency do you use?
Storefront and checkout prices are shown in U.S. dollars (USD).
How much is shipping?
Standard shipping is $4.99 USD under $40 USD and free at $40 USD or more for supported U.S., Canadian and Australian destinations.
How long does delivery take?
Processing normally takes 2–5 business days. Estimated transit is 5–12 business days in the U.S. and 7–18 business days in Canada and Australia.
Can I return an item?
Yes. Request authorization within 30 calendar days after delivery and follow our return policy.
How can I get help?
Email contact@cttmi.com or call +86 138 8640 0658.